Gas emergencies
24-hour assistance
Gas emergencies, gas escapes or suspected gas escapes 132 771
What to do - suspected gas leaks at home
Call the 24-hour gas emergency number and take note of the following:
- Don't smoke or strike matches
- Don't turn electrical switches on or off
- Do extinguish flames
- Do open doors and windows
- Do keep people away from the affected area
- Do turn off the gas at the gas meter
What to do - suspected gas leaks outside your home
Call the 24-hour gas emergency number in these situations.
Alternatively, call your local gas distributor. You can find this company's details on the top of your Victoria Electricity bill.
The phone numbers for Victoria's gas distributors are as follows
Envestra 1800 676 300
Multinet 132 691
SP AusNet 136 707
For more safety information visit the State Government's Energy Safe Victoria website.
Dial before you dig
Take care when digging in the garden, mowing your lawn or using weed cutters to ensure you do not damage any gas pipes.
For free information on underground gas networks in Australia visit dialbeforeyoudig.com.au
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