Contact us
Providing your Customer Number and postal address (optional) helps us respond to your account enquiry sooner. Click Here.
Customer Service
8.30am to 6.00pm Monday to Friday
Phone: 1300 136 749
Fax: 1300 136 891
Sales Information Line
8:30am to 8:30pm Monday to Friday
10:00am to 5:30pm Saturday
Phone: 1300 130 824
Commercial Helpdesk
9.00am to 6.00pm Monday to Friday
Phone: 1300 360 434
Media Enquiries
ADSL Internet Technical Support
8:00am to 8:00pm Monday to Sunday
Phone: 1300 859 321
Head Office
Level 3, 565 Bourke St
Melbourne VIC 3000
Postal Address
PO Box 632
Collins St West VIC 8007
ABN
Victoria Electricity ABN: 69 100 528 327
VE Telecommunications ABN: 44 121 574 578
Switch to Victoria Electricity
Switch today for a better deal.
Pay your bills online
It's so easy to pay your bills online.
Live Chat »
Ask us a
question.
Moving home?
Connecting your
electricity and gas
has never been easier!
Click here to move with Victoria Electricity!
Move now »
Make the switch!
Tired of your current retailer?
Switching is easy with Victoria Electricity, simply follow our check list to get
started here